Chlorine Not Working? Read This. Fix pH The Right Way - Every Time.
Chlorine Not Working? Read This. Fix pH The Right Way - Every Time.

A clear guide to understanding, testing and keeping your pH stable - for crystal-clear, safe and comfortable water all year round.

Highlights:

  • pH is the foundation of everything - get it wrong and even perfect chlorine levels become almost useless, leaving your water cloudy and potentially unsafe for swimmers.
  • Discover the #1 mistake pool owners make - most people adjust pH first but there's a critical step you should always do before touching your pH levels that most guides skip entirely.
    Your pool water is constantly fighting you - find out the surprising everyday culprits (sunscreen, rain, even your jets) that silently push your chemistry out of balance.
  • The ideal range is narrower than you think - learn the exact pH window that keeps water gentle on eyes and skin, protects your equipment from corrosion and keeps your sanitiser working at full strength.
  • Spa owners face a faster, trickier challenge - the heat, jets and smaller water volume of a spa can send your pH spiralling in hours, not days. Find out the simple routine that keeps it under control.

Featured Testimonial

"Great customer service over the phone. Product arrived in Vic in a timely manner, in perfect condition. Product worked as described by staff, bringing high phosphate reading 4.5 back to zero over a week of application. Great prices and product range."

- Phil from Victoria.

A big thank you to Phil from Victoria! We're thrilled his phosphate treatment worked perfectly. We love hearing success stories like yours, Phil!

Now, let’s take a look at your question.

Featured Question

“How do I maintain consistency with the correct PH level?”

Great question Phil! pH consistency matters as it affects sanitiser effectiveness, swimmer comfort, equipment life and water clarity. Aim for 7.2–7.6 in pools and spas to balance sanitiser performance and comfort.

What Exactly Is pH And Why Does It Matter?

pH is a measure of how acidic or alkaline your pool or spa water is, on a scale from 0 to 14. A reading of 7 is perfectly neutral - below that is acidic, above it is alkaline. For swimming pools and spas, the sweet spot is a slightly alkaline range that keeps your water comfortable for swimmers, gentle on equipment and effective for your sanitiser.

Think of pH as the foundation of your entire water chemistry. Even if your chlorine levels are perfect, an out-of-range pH can render your sanitiser almost useless or leaving your water looking cloudy and potentially harbouring bacteria.

7.2 - 7.6 Is The Ideal Pool pH Range

At this level, chlorine operates at peak efficiency, swimmer eye and skin comfort is maximised and your pool equipment and surfaces are protected from corrosion or scale build up.

What Happens When pH Drifts Out Of Range?

pH is notoriously prone to shifting - and when it does, the effects can cascade through your whole water balance. Here's a quick overview of what goes wrong at each extreme:

Condition: pH too low (below 7.2).

Common Symptoms: Stinging eyes, skin irritation, corrosion of metal fittings, etching of plaster or grout.

Risk: High - accelerates equipment wear.

Condition: pH too high (above 7.8).

Common Symptoms: Cloudy water, chlorine loses effectiveness, calcium scale deposits on walls and fittings and even on salt water cells.

Risk: High - sanitiser rendered largely ineffective making water prone to bacteria growth and algae outbreaks.

Why Does pH Keep Changing?

One of the most common frustrations pool owners face is adjusting pH only to find it's drifted again a few days later. This is completely normal and understanding the culprits helps you stay one step ahead.

  • Heavy bather load: Sweat, sunscreen, body oils and cosmetics all push pH in either direction. Heavy use = faster drift.
  • Rain and fill water: Top-up water and rain often have a different pH and alkalinity, diluting your balance when added.
  • Chlorine and sanitisers: Different sanitiser forms have vastly different pH - trichlor tablets are very acidic, calcium hypochlorite is alkaline.
  • CO₂ off-gassing: Aeration (waterfalls, jets, splashing) causes carbon dioxide to escape, which naturally raises pH over time.

The Real Secret: Stabilise Your Total Alkalinity First

Here's something many pool owners don't realise - pH stability starts with total alkalinity (TA). Alkalinity is your water's ability to resist sudden pH swings, acting as a natural buffer. If your TA is too low, even small additions of chemicals or a single rainstorm can send your pH bouncing up or down.

Always balance your total alkalinity before tackling pH. Aim for a TA of 80-120 ppm for pools and 80-150 ppm for spas. Once TA is in range, your pH becomes far more stable and easier to maintain.

How To Adjust pH Correctly

If pH is too low (below 7.0) - raise it with pH increaser first (soda ash).

Sodium carbonate (soda ash) is your go-to product for lifting a low pH. Pre-dissolve it in a bucket of water first, then distribute it around the pool with the pump running. Retest after 4-6 hours. Add incrementally - it's always easier to add more than to correct an overshoot.

Recommended Products:

Once your pH is within the optimal range, add Alkalinity Increaser (AKA buffer - Sodium Bicarbonate).

Buffer can be added liberally to any pool by broadcasting across the top of the pool (if it’s not too windy). Alternatively pour into the pool near one of the return jets and brush in with your pool broom if it makes it to the bottom of the pool.

Recommended Products:

If pH is too high - lower it with pH decreaser (dry acid, hydrochloric acid, sulphuric or muriatic acid).

Sodium bisulphate (dry acid) is the safest and most practical option for home pool owners (liquid acids don’t ship well). Add it in measured doses according to your pool volume, with the pump circulating. Liquid Hydrochloric or Sulphuric acid is faster-acting but requires more care in handling. Always add acid to water, never water to acid.

Recommended Products:

Your Weekly Maintenance Routine

Consistency is everything with water chemistry. Building a simple weekly habit takes the guesswork out and keeps your pool or spa in top condition year-round.

  • Test 2–3 times per week: Don't wait for problems to appear. Regular testing catches drift early before it requires heavy correction.
  • Adjust alkalinity first: Always bring TA into range (80-120 ppm) before adjusting pH for lasting results.
  • Make small adjustments: Add chemicals in small doses and wait. Over-correction creates a see-saw effect that's harder to stabilise.
  • Use a quality test kit: we think InstaTest test strips are the best for home testing and easy to use.

Recommended Products:

Pro Tips For Spa Owners

Spas present a unique challenge: the smaller water volume means chemistry swings happen much faster and more dramatically. The heat and aeration from jets accelerates CO₂ loss, pushing pH upward quickly. Aim to test your spa water before every use and after each session. While a full drain and refill every 3 months helps prevent chemical buildup that makes pH management increasingly difficult over time, we recommend replacing 10% of the water each week to keep the water fresh.

Understand What’s Shifting Your pH And Fix It In The Right Order

Thank you to Phil from Victoria for sending in this great question - it's exactly the kind of thing many pool and spa owners struggle with and we hope this helps not just Phil but everyone in the community keeping their water balanced and beautiful.

Keeping your pool or spa pH consistent doesn't have to be a constant battle. The key is understanding what causes pH to drift - from bather load and rainfall to your sanitiser type and aeration - and tackling total alkalinity first before making any pH adjustments. Test regularly, make small incremental changes and stay on top of your routine. Do that and you'll enjoy clear, comfortable and safe water all year round.

If anyone else has questions about pool or spa chemistry, feel free to contact us. Clean, balanced water = safer swimming and longer-lasting equipment.

The AquaTune Team

P.S. Do you have a question about your pool and or spa? Share it with us here and as a small token of our appreciation we will also send you a discount code for $10 off your next order over $75 (which includes free delivery)... https://www.aquatune.net.au/pages/quick-favour 

P.P.S. Do you look after your pool or spa yourself? Join our Do-It-Yourself Pool and Spa Maintenance community here… https://www.aquatune.net.au/pages/diy